Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: January 1, 2025
1. Introduction
Pebble Run Media LLC ("we," "our," or "us") operates the Snow Compass website located at snowcompass.com (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
2. Information We Collect
2.1 Personal Information
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:
- Email address (when you create an account)
- Name (if provided through authentication services)
- Profile information (if provided through social login)
- Usage preferences and settings
2.2 Usage Data
We collect information about how you interact with our Service, including:
- Questions asked to our AI system
- Conversation history and preferences
- Pages visited and features used
- Time spent on different sections
- Device and browser information
- IP address and geographic location
2.3 Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our Service
- To provide personalized ski resort recommendations
- To save and retrieve your conversation history
- To improve our AI models and recommendations
- To notify you about changes to our Service
- To provide customer support
- To detect, prevent and address technical issues
- To analyze usage patterns and improve user experience
4. Firebase and Google Services
Our Service uses Firebase and Google Cloud services for authentication, data storage, and AI processing. These services may collect and process data according to their own privacy policies. We recommend reviewing:
- Google Privacy Policy: https://policies.google.com/privacy
- Firebase Privacy and Security: https://firebase.google.com/support/privacy
5. AI and Machine Learning
We use artificial intelligence and machine learning technologies to provide personalized recommendations. Your conversations and preferences may be used to improve our AI models, but we take steps to anonymize and protect this data. Your personal conversations are not shared with other users.
6. Data Sharing and Disclosure
We may share your personal information in the following situations:
- With Service Providers: We may share your information with third-party companies that help us operate our Service
- For Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
- With Your Consent: We may share your information for any other purpose with your explicit consent
7. Data Security
The security of your data is important to us. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our policies.
9. Your Rights
Depending on your location, you may have the following rights:
- The right to access your personal information
- The right to update or correct your information
- The right to delete your personal information
- The right to restrict processing of your information
- The right to data portability
- The right to opt-out of certain data collection
10. Children's Privacy
Our Service is designed for families but is not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Pebble Run Media LLC
Email: support@snowcompass.com
Website: snowcompass.com